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View Full Version : some HUD popups not working



simpsp31
12-09-2008, 06:40 AM
HI,

I've set some custom popups up which work fine on most tables, however on some tables at random for just some players these popups dont work.

I cant find any similarities between the players this happens for, please could you advise.

simpsp31
12-09-2008, 07:09 AM
Im using 1.07 and this mostly seems to happen on pokerstars

Al1
12-09-2008, 08:12 AM
Can you update: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe

Does it persist?

simpsp31
12-09-2008, 09:25 AM
I updated and the problem is still there

Al1
12-09-2008, 03:29 PM
I updated and the problem is still there

Escalated to morny (Support), he will answere asap.

morny
12-09-2008, 05:29 PM
Is this on every table btw or some tables and how often does it happen? Also if you try and replay the hand after when it wasnt showing live does it appear then

Are you using any other software like FPHG or an AHK script for example and if so can you disable and see if it still persists

simpsp31
12-10-2008, 06:31 AM
It only seems to happen on pokerstars tables and happens at random, usually one of my tables will have 1 player with some popups that dont work.

I dont run any scripts,

If i replay an affected table in the hand replayer, the problem player's popups work correctly.

let me know if you want any further info.

morny
12-10-2008, 02:36 PM
Can you go to C:\Program Files\RVG Software\Holdem Manager\Config folder and tell me if theres a defaultmainpopup.pop there? Also is the background transparent or not, are you hovering or clicking for the stat?

simpsp31
12-11-2008, 04:34 AM
There is no defaultmainpopup.pop.

i am hovering, background is not transparent

morny
12-11-2008, 06:41 PM
email me and well do a www.teamviewer.com session tommorrow to investigate to morny@holdemmanager.net, let me know a suitable time and also link to this thread