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formula72
04-20-2014, 03:55 PM
I restarted my computer and logged on to HEM and got this message, " An error occurred while reading config/HM.config file: Root element is missing. Holdem Manager will now backup the old config file and create a new one for you"

Then when you click OK, it takes you to the "Unhandled exception has occurred in your application" popup and never load HEM. Please help.

fozzy71
04-20-2014, 05:15 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.02.exe

If you continue to have problems, try the following -

1. Note your database connection settings from the database management (server name: 127.0.0.1; port number: 5432; login name: postgres; password: postgrespass)
2. Close holdemmanager
3. Go to the folder config in the holdemmanager installation path
4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
6. Restart Holdemmanager
7. Holdemmanager reinstalls and displays some messages and warnings
7a. A new holdemmanager.config file is generated
8. Reconfigure your database connection
9. After successful start reconfigure your Auto-import settings
10. Table manager should start again.