PDA

View Full Version : Not counting $ won



bakoy
02-25-2011, 07:27 PM
Hi,

I recently upgraded from Vista 32 to Win 7 64bit, and did a clean install of HEM (1.11.06a). I imported the hand histories provided by the Full Tilt beta service, and it seems that HEM is not properly reading my wins.

I first noticed that my graph looked kind of "strange"... :

http://img.photobucket.com/albums/v447/bakoypics/HEM1.png

Then, when looking at the underlying data, I saw that some wins weren't being counted by HEM:

http://img.photobucket.com/albums/v447/bakoypics/HEM2.png

I tried this with a second new database but got the same thing.

I don't know if this is a different issue, but they are all showing as $0 buy in - I looked at the raw data and the tournament name doesn't include the buy in (for example, Sat to MiniFTOPS Warm Up).

But the issue remains also with buy-ins that are recognized:

http://img.photobucket.com/albums/v447/bakoypics/HEM3.png


Also, if I am importing all the hands directly supplied by full tilt, why do I have so many incomplete tournaments?

http://img.photobucket.com/albums/v447/bakoypics/hem4.png

(I am still importing the files as I write this)

bakoy
02-26-2011, 01:18 AM
So after finishing the import, I tested a small 1 table sit n go, satellite. I finished in first. The buy in is not mentioned in the table name, but HEM calculated it correctly. However, it did not count my winnings, it simply showed zero.

bakoy
02-26-2011, 01:42 AM
I then played the same satellite again, finished in second, and HEM correctly recognized the cash prize I won (instead of tournament dollars)

Patvs
02-26-2011, 08:23 AM
HM can't detect ALL satellites if you win entry into a different tournament.
Especially if these are unique satellites to special tournaments (MiniFTOPS).

So you'll manually have to edit the value you won.

bakoy
02-26-2011, 10:52 AM
Hi Patvs,

Are you 100% sure this is the case? I did not have this problem in Vista 32, using a previous version of HEM (I recreated my database with exactly the same files back in october). I had a realistic total winnings of around $600 and now I have a completely incorrect winnings of -$650.

Maybe it has something to do with the new version? Is it possible for you to test some hands in the version that was available back in october?

Patvs
02-26-2011, 10:56 AM
Email us a handhistory + summary file of such a satellite to support@holdemmanager.com

(or attach one here)


Also try to reimport them yourself into a new empty database.