hm cloud zoom pokerstars

[aaarrggh]

i cannot find any useful threads, is hm cloud working with zoom stars?

[fozzy71]

Yes, it should work fine if you set stars and the cloud client to both run as admin - How do I make sure HM Cloud is set to Run As Administrator? (http://www.proprofs.com/knowledgebase/view/?t=how-do-i-make-sure-hm-cloud-is-set-to-run-as-administrator)

If you continue to have problems, please reproduce the problem and attach your log.txt file with a detailed description of what you were doing and what problems you were experiencing - How do I send a log file to support? (http://www.proprofs.com/knowledgebase/view/?t=how-do-i-send-a-log-file-to-support)

[johnny_litro]

I am guessing no, but still have to ask...
Will HM Cloud work for zoom tables on a mac (in OSX)?
Thank you!

[fozzy71]

I am not sure off the top of my head so I will ask one of our MAC testers to test it and let you know when I have more information.

[Shebl]

Dear Fozzy,

please advise, if you were able to get in touch with MAC testers in order to ensure, whether HM Cloud support ZOOM Hud for MAC OS or not?

Thank you for your prompt respond

Best regards

[fozzy71]

The developer just confirmed that the HUD should NOT work on MAC Zoom tables. There are limitations in the MAC OS version of PokerStars that make it impossible to overlay a HUD on these Zoom tables.

[JohnTs]

Hi,

My HUD goes all around... One payer every hand... Any advise please?

[JohnTs]

Ok..I found te icon

[fozzy71]

Hi,

My HUD goes all around... One payer every hand... Any advise please?


Ok..I found te icon

If you are playing on Zoom tables you need to play a few hands on a non-zoom table and use the chair icon to set your preferred seat. Once it is set correctly on a normal table you should be able to open a zoom table and the same seating preferences will be used. In our next HM Cloud auto-update the chair icon will be added to the zoom HUD so you don't have to set it first on a non-zoom table.

[richardbrown360]

If you are playing on Zoom tables you need to play a few hands on a non-zoom table and use the chair icon to set your preferred seat. Once it is set correctly on a normal table you should be able to open a zoom table and the same seating preferences will be used. In our next HM Cloud auto-update the chair icon will be added to the zoom HUD so you don't have to set it first on a non-zoom table.

Hi my hud in cloud was working fine yesterday at zoom tables. Today it is not. The hud shows players stats that are not at the table but are in teh right position.

Seems like 75% of the time stats are in right place. than randomly it will show wrong player stats.

Also sometimes the stats move around but only on 1 table out of the 4.

[udbrky]

If you continue to have problems, try the following -

- From the System Tray right-click the HM Cloud Icon > Settings > General Settings > [x] Detailed Logging - http://hm2faq.holdemmanager.com/questions/2691/Settings+-+Taskbar+%7B47%7D+System+Tray+Icon+%28HM+Cloud+Alp ha%29
- Please reproduce the problem and attach a screen shot - How to Take a Screen Shot in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)
- Save a copy of the C:\Users\Owner\AppData\Roaming\HoldemManager\Clien t\log.txt file and email it to HMCloud@holdemmanager.com with a link to this thread and your forum name.*
- Please also attach your C:\Users\Owner\AppData\Roaming\HoldemManager\Clien t\HoldemManagerClient.config file.*
* If you are using Windows XP those files will be located in C:\Documents and Settings\UserName\Application Data\HoldemManager\Client

If you can't see the files/folders in question, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questions/130/How+to+See+Hidden+Files+in+Windows+

to support@holdemmanager.com with a link to this thread.