HUD not working properly

[puki86]

I have HEM1, when playing zoom HUD is showing but guys from few hands before..
first i installed 1.14 then i downgraded to 1.13.02 and still not working.
need help, ty

[fozzy71]

Moved to HM1 forums.

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.01_14Feb2014.exe

Please check all of the steps on this FAQ - http://faq.holdemmanager.com/questions/641/How+to+setup+Holdem+Manager+to+run+with+Pokerstars +Zoom+tables

If that doesn't solve your problems please send us the screen shots and files as requested in the Troubleshooting section via email.