CaddyScatter - after clicking on dot hud disappear

[nydicil]

Hello,
I have this error: When I look at CaddyScatter and see dots, and I click on specific dot to see a hand in replayer, immediately all hud disappear and replayer from NoteCaddy doesnt show up.

Why it happens? Can't find a solution, even restarting HEM2 doesnt help.

Also during a game when I see CaddyScatter and I mouse over on some dot suddenly popups shut downs. Im testing Notecaddy 2.5 version and sometimes new graphic charts dont appear as well

Sometimes it works, sometimes no.

Please give me an answer cause this is very annoying.

Regards

Edit: I created new database and imported a few hands only - problem exists

[sreticentv]

The whole HUD disappears or just some part of it?

[nydicil]

hole hud for every opponent, have to restart replayer to make it appears.

My friend just bought notecaddy and has the same problem.

We both have 2.5 version of notecaddy and don't run hem update.

As I understand new graphics diagram should appear when I mouse over

on dots in Caddy Scatter and on "play".

But it looks like this:

http://i61.tinypic.com/ajkxhl.png

When I mouse over on a dot instead of graphic diagram I see old orange info, but when I click on this dot everything immediately disappear.

http://i62.tinypic.com/w8supx.png

Very rarely it appears correctly.

We set all rules in firewall for files you asked in FAQ, dont have idea why it happens.

EDIT: HUD also disappear during the live game on ongame, have to restar hud as well to make it shows up. Sometimes it starts working when I first click "play" icon on "top 10" and when note caddy replayer is opened it works

[nydicil]

no one can give me an answer?

[sreticentv]

My apologies for not answering fast enough. Please submit a log file so the issue can hopefully be remedied How to make logs and send it to support - Assaultware Wiki (http://wiki.assaultware.com/How-to-make-logs-and-send-it-to-support.ashx)

[nydicil]

Ok thank you for reply.
Ive sent a log just now.