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local123
12-05-2008, 05:45 AM
I installed Hm and when I try to launch it displays an error,
Holdem manager has encountered a problem and needs to close. We are sorry for inconvenience.

2 buttons down .Don't send repport and Send error report.

its microsoft error report.

I cant do anything. everytime i reinstall, (also tried different dir), doesnt work.

The whole story was > my disk was making noises and was about to die.
windows xp was loading like 5min to get in. Some programs didnt work , lets say HM, because disk couldnt read, and it threw SAME windows error (send repport/dont send report) , some other programs worked fine.
So i made an exact image of disk and copy to another disk, all the same..

After I got everyting on new disk, xp loaded fine, HM still didnt work, same error.And i tried to reinstall and everything , cant make it work...


Also, when i click what kind of error will it send, it says.
AppName> holdemmanager.exe
ModName>mscorwks.dll
etc etc

Reporting details>
This error report includes: information regarding the condition of Holdem Manaager when the problem occured: the operating system version and computer hardware in use: your digital product ID, which could be used to identify your license: and the internet protocol adress of your computer.

there are then 2 paragraphs nothing special..

I kinda need help!!

Al1
12-05-2008, 08:09 AM
Can you reinstall HM:

1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate.exe
8) Test if it works
9) Overwrite the backuped holdemmanager.config in the new Config directory to recover your settings
10) Import your HUDs

local123
12-08-2008, 11:59 AM
reinstall doesnt work.
I did it excatly like you said

morny
12-08-2008, 02:57 PM
Can you uninstall .net framwork 2.0 and also any other versions of .net if they are also installed in Control Panel > Add Remove Programs, then reinstall this one http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en and then reboot your system