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View Full Version : New hard drive , can't start HEM



rhudson
12-04-2008, 07:22 PM
I had a new Hardrive installed and they cloned my old one , everything on the new HD works fine except HEM won't start. I get a message that says ERROR:XX002:index"pg_type_typename_nsp_index" contains unexpected zero page at block 0
I have done all "run as administrator" as well as disabled UAC , and tried stopping PostgreSQL Database Server and restarting which I read in another thread. I have checked the FAQ's and haven't found anything that works.

morny
12-04-2008, 08:49 PM
Looks like the database is damaged, did you backup the HH?

Will it let you run the DBControlPanel.exe file in the HM folder and if so you can try exporting the hands and reimport them into the new database

rhudson
12-05-2008, 03:48 AM
It wouldn't let me do that. Maybe I'll just remove HEM and reinstall it , will I need a new registration key?

Al1
12-05-2008, 07:38 AM
I had a new Hardrive installed and they cloned my old one , everything on the new HD works fine except HEM won't start. I get a message that says ERROR:XX002:index"pg_type_typename_nsp_index" contains unexpected zero page at block 0
I have done all "run as administrator" as well as disabled UAC , and tried stopping PostgreSQL Database Server and restarting which I read in another thread. I have checked the FAQ's and haven't found anything that works.

Try to reindex the index with the issue: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=168

I am not sure reinstalling HM will solve the issue because it's more a trouble with postgreSQL. If the reindex doesn't works, you will have to create a new DB and reimport your hands: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

rhudson
12-05-2008, 01:00 PM
I couldn't find any matches in the Fix Index drop down , so I followed your advice and created a new DB and re-imported all the hands. Everything seems to be working fine now , Thanks so much for the help!