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ulle73
02-23-2011, 11:59 AM
a friend send his handhistory to me by email, from Svenska Spel on boss media. Its XML-documents, But when i import the hands, holdem manager says "import errors" how come?

Patvs
02-23-2011, 12:39 PM
Open the file. Is the handhistory in English?
Using a default M/d/yyyy date formatting?
All symbols (for Euro or Dollar) are readable?

ulle73
02-23-2011, 12:54 PM
in what program should i open it with?

ulle73
02-23-2011, 01:48 PM
can i send you a file and you can take a look at it?

ulle73
02-23-2011, 02:58 PM
and now, i downloaded HH converter, and now when im importing the hands, its doing it the right way, but when i choose my friends alias, i still only have 200 hands on him, even though i have imported over 40k, why? i have no filters or anything on


but now, when i search for his alias, i can find him, but it says its on PP, but its on BOSS, how can i change that?

Patvs
02-23-2011, 08:56 PM
email us, or attach a HH file of your friend whose hands you can't import.

ulle73
02-23-2011, 08:57 PM
now i can import them after using HH converter, but it says its on PP and not BOS, why?

Patvs
02-23-2011, 09:15 PM
Because the HH convertor, converted the hand into a PP format??

Email us a original HH, not a converted HH.

ulle73
02-24-2011, 07:47 PM
i have emailed you the history files now, its from rydqvist89@hotmail.com and the subject was Import error

ulle73
02-26-2011, 08:37 PM
any progress yet in the handhistory files i emailed? :)

netsrak
02-27-2011, 08:22 AM
The files were forwarded to our developers for further investigation.

ulle73
02-27-2011, 02:16 PM
okay, notify me when the have some answers please :)

ulle73
03-15-2011, 07:06 PM
hello? have you worked it out yet?

netsrak
03-16-2011, 04:36 AM
Sorry, its still in the queue, i can't give you any ETA for this.