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Karalhovski
02-22-2011, 10:58 PM
Holdem manager started to freeze during my last session, tried to reiniciate it but this error happened:

"An error occurred while loading the Prefs File: The base element is missing"

The word in the error is not "base" its in portuguese, but i think it has the same meaning as "base".

what happened?
ty

Patvs
02-22-2011, 11:02 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. -



Try to delete prefs.xml (in the HoldemManager/Config) folder and restart HoldemManager.