PDA

View Full Version : LuckyAce Poker (Pacific- 888network) - not working HUD after update!



Xaress
02-12-2014, 03:21 AM
Hello, I have problem with HEM after the update LuckyAce Poker (today). HUD doesnt import hands into HEM. It looks like they changed text format because it found files but not Hands. All settings I have like before when it runned fine. What I have to do? Please fast answer. Thanks

netsrak
02-12-2014, 04:53 AM
Are you already using the 1.13.02 Beta update from October? http://forums.holdemmanager.com/releases/373771-latest-internal-beta-hm1-update.html

If yes please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.com. We will then try to reproduce the problem.

Xaress
02-12-2014, 05:23 AM
Yes, Im using Beta update from October. And it doesnt work after the update (today it updated). Here is screen how it looks when it trying to import hands. http://http://imageshack.com/a/img38/3886/th39.jpg

Now I sent you mail with tittle "LuckyAce Zipped Hands- Problem with importing" on support and there is attachement with hands after update. Thanks

Xaress
02-12-2014, 05:27 AM
Yes, Im using 1.13.02 Beta update from October. I sent you to support mail with attachement where are few hands played after the update. (Tittle of mail "LuckyAce Zipped Hands- Problem with importing")

psychoxit
02-12-2014, 12:56 PM
same problem here

nelz0n
02-12-2014, 02:09 PM
same here

Xaress
02-12-2014, 02:39 PM
Yeap, it looks like a BUG. Because when I started play on SNAP tables (equal to ZOOM on PokerStars) HUD worked fine. I hope you will fix it, soon.

udbrky
02-12-2014, 06:14 PM
The fix for this for HM2 should be in the next beta release. I do not have an ETA for HM1. We can do an HM2 trial when this is released.

fozzy71
02-14-2014, 07:47 PM
Beta build with fix for pacific - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.01_14Feb2014.exe

El_Buitre15
02-19-2014, 10:25 AM
Beta build with fix for pacific - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.01_14Feb2014.exe

Thanks, it works again.

One other question;
HM does not import hands I played in the time HM didnt work. Is there a way to get these in my database cause i assume that the hand history's of the hands I played in the downtime are in the folder where they always are?

Patvs
02-19-2014, 12:30 PM
Run a import from folder on your archive folder, C:/HMArchive.

georgiwe
03-11-2014, 09:05 AM
Ah, nevermind. Found 1.14 somewhere in the forum. Just the guy who said it worked for him had quoted the wrong link.

Thank you guys for fixing it so prompty!

fozzy71
03-12-2014, 10:40 AM
Ah, nevermind. Found 1.14 somewhere in the forum. Just the guy who said it worked for him had quoted the wrong link.

Thank you guys for fixing it so prompty!

You are very welcome. Thank you for letting us know it solved your problems. I updated the link in my post and the quote in case anyone else needs it.

Good luck at the tables. If you have any questions or problems do not hesitate to ask us.