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katinas
02-20-2011, 10:30 PM
My friend's trying out HEM trial version and can't run it properly.

The first error he gets is during the installation and it looks like this:
http://img502.imageshack.us/i/12726509.png

He says he presses don't send button, adn then the installation continues and finishes.

Then when he starts the software after installation, this pops up:
http://img405.imageshack.us/i/68659075.png/ saying that postgres isn't there or smth.

The program still starts, but when a table is opened, hud only shows 0/9 players, when there's a full table playing.

The guy says he tried reinstalling several times, everything's still the same. He runs on winxp. Any suggestions?

netsrak
02-21-2011, 05:08 AM
Screenshot 1 shows a problem of the postgresql process
but Screenshot 2 is fine, you need to click on "connect" and choose a database. If this works everything seems to be running fine.

For the hud problems please check this: * Please try updating to the latest version 1.11.06a http://www.holdemmanager.com/Downloads/HmUpdate.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work