View Full Version : Hands are loading slow
Tailyn
01-06-2014, 09:58 AM
For some reasons HM is working fine, but loading the hands really slow. And with that I mean like 5 mins for the "last 500". I have tried a vacuum, reindexing etc as stated, but this doesnt help.
I think it all started after I imported an old database or after purging some irrelevant hands.
Any known issues/solutions?
udbrky
01-07-2014, 12:37 AM
Try a new database without those hands, does it still do it?
Please duplicate the issue.
Open Control Panel - System - Administrative Tools - Windows Event Viewer's - Windows Logs - Applications.
Check for any errors and send the information by saving the error. They should be right at the top. We need errors, not information.
Please send a log file as well.
http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F
to support@holdemmanager.com with a link to this thread.
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