Postgres and HM1 problems

[Steinpilz0104]

Hi

A fellow of pokerstrategy.fr recieves this error message:

http://img132.imageshack.us/img132/8342/aeqe.png (http://imageshack.us/photo/my-images/132/aeqe.png/)


http://img856.imageshack.us/img856/7588/bm8l.png (http://imageshack.us/photo/my-images/856/bm8l.png/)

I asked him to start the service, it does not seem that is the problem.
What else could it be?

Thanks for your answer and regards

[fozzy71]

This is usually a firewall or windows update issue.

Which Operating System, Firewall, and Anti-Virus is he using?

Many of those free Norton, Mcaffee, Comodo, Zonealarm, Avira, Avast, AVG, Bitdefender, etc, 'internet security' bundles will not work well with Holdem Manager.

Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager:

1) Uninstall any 3rd party security software bundles.
2) Reboot your computer
3) Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_10Oct2013.exe
4) Enable Windows Firewall's recommended settings through your Control Panel, turn off Windows Defender, and add firewall exceptions for HM and SQL - http://faq.holdemmanager.com/questions/275/Windows+Firewall+%7B47%7D+Defender+Problems
5) Install Microsoft Security Essentials for antivirus/malware protection and update it - Microsoft Security Essentials - Microsoft Windows (http://www.microsoft.com/security_essentials/)


If he continues to have problems please try all the following steps - http://faq.holdemmanager.com/questions/91/Can%27t+Connect+%7B47%7D+Failed+to+Start+PostgreSQ L+

[Steinpilz0104]

Hi fozzy71

He could resolve the problem. Thanks!

[fozzy71]

You are very welcome. Thank you for letting us know it solved his problems.

Good luck at the tables. If you have any questions or problems do not hesitate to ask us.