Table scanner not working on party?

[hemstock]

I tried TS2 on stars and it's working fine but when I'm scanning tables on party even though it's going through the tables I don't get any results in the program.

[udbrky]

Make sure that the lobby has tables split instead of all together.

Please zip and send a screenshot of

- the lobby
- all of your table scanner settings
- the scan profiles settings

[hemstock]

Here you go.

[udbrky]

The 2nd screenshot shows Default and Speed are both required. Set them to optional, or use just one as required.

[hemstock]

Thank you very much

[udbrky]

Thank you for letting us know this is resolved.

Good luck at the tables,

Please let us know if we can help with anything else.

[silster]

my TS cannot find partypoker lobby. ive done following:

-running both hem2 and party as admin
-turned off side panel
-unchecked group tables

and everything set like in OP's screenshots

any ideas?

[fozzy71]

my TS cannot find partypoker lobby. ive done following:

-running both hem2 and party as admin
-turned off side panel
-unchecked group tables

and everything set like in OP's screenshots

any ideas?

Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English.


Things to consider with Party:

You have to use the english PartyPoker client.

Lobby Themes are not being supported.

If the problem persists please take a screenshot of the whole scanner window making sure all filters are fully visible and also a picture of the lobby you're trying to scan

How to take a screenshot: 3 Ways to Take a Screenshot in Microsoft Windows - wikiHow (http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows)

Also please detail what stakes you're trying to scan and if you're using insta scan or classic scan

Please zip and attach a screenshot of

- the lobby
- all of your table scanner settings
- the scan profiles settings

If you do not want to post the pics in the public forum please zip and email the screen shots, with a link to this thread and your forum name, to hm2support@holdemmanager.com