HandHistories does not show up in Activesession and Reports Betfair.dk

[andersiskov]

Hello HM

I am having trouble with my HM2

My HUD pops up fine on the tables when I play. But my problem is that it doesn't show up in the active session, nor the Reports tab.

I am a huge fan of reviewing my sessions, so this is kind of a big problem for me. Hope someone can help me out asap!

Regards Iskov

[andersiskov]

Bump

[andersiskov]

bump..............

[andersiskov]

I have tried the following:

http://hm2faq.holdemmanager.com/questions/91/Options+%7B47%7D+Hand+Importing+%7B47%7D+Auto+Impo rt+Options

and

http://hm2faq.holdemmanager.com/questions/742/iPoker+Setup

however it does not seem to find anything.

[andersiskov]

I have tried the following:

http://hm2faq.holdemmanager.com/questions/91/Options+%7B47%7D+Hand+Importing+%7B47%7D+Auto+Impo rt+Options

and

http://hm2faq.holdemmanager.com/questions/742/iPoker+Setup

however it does not seem to find anything.

[udbrky]

Please download the same version of postgresql that you have now from Download PostgreSQL | EnterpriseDB (http://www.enterprisedb.com/products-services-training/pgdownload#windows). Uninstall yours, and install this update.

Please create a new database.

1) Click the database name in the bottom right corner (2nd in)

2) Click the green + sign

3) Name it, click ok.

4) Import the hands from c:\hm2archive using the hand importing function on the ribbon, not the import from database in the database manager.

Please follow these steps completely:

http://forums.holdemmanager.com/bug-reports/104721-no-hud-table-only-3-hands-showing.html

We will need the answers to the questions in the thread as well as the log.

[andersiskov]

Thank you very much! it worked!

[fozzy71]

Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any questions or problems do not hesitate to ask us.

[fozzy71]

That should be in a KB site or made sticky. I know a lot of people that's going through with that. https://imagicon.info/cat/10-3/vbbiggrin.png

We have a basic FAQ that explains how to create/delete databases but I agree we could probably use something that explains how to create a new database and import from the archive if the current database is acting odd. I will add it to my FAQs to-do list for December and hopefully I can get it added to the Knowledge Base this month.