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View Full Version : License Key problem after windows 8.1 upgrade



supermozz
10-31-2013, 03:02 PM
Hi, after upgrading windows 8.1, i get prompted to reset my serial code, and i already did that. And i clicked to run HEM as administrator, but cant seem to get it working still. same popup regarding licensing issues .

How do i proceed...

thanks

udbrky
10-31-2013, 04:49 PM
1. Shutdown Hold'em Manager and update to the latest beta - http://rvgsoftware.fileburst.com/HmBetaUpdate.exe
2. Navigate to your RVG Software/Holdem Manager/Config folder
3. Create a new text document in the Config folder and name it LicDebug
4. Restart Hold'em Manager

You should hopefully be able to enter your code now. Once you have done this close Hold'em Manager, delete the LicDebug file and restart Hold'em Manager.

If you continue to have registration issues, please send your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.