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Grim
11-25-2008, 12:41 PM
Hi, why doesn´t HM import Ipoker histories?
I have done everything right as far as i know following your guide.
Is there something else you need to do since they are .xml files because HM doesn´t process the files.


/Regards

Al1
11-25-2008, 12:50 PM
Hi, why doesn´t HM import Ipoker histories?
I have done everything right as far as i know following your guide.
Is there something else you need to do since they are .xml files because HM doesn´t process the files.


/Regards

Can you upgrade and tell me if it works?
http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe

Grim
11-25-2008, 12:54 PM
hi, i already have the latest version.

Al1
11-25-2008, 04:42 PM
hi, i already have the latest version.

Which one?

Grim
11-26-2008, 12:52 AM
1.06.04 rc 7.
I updated to rc 8 but it´s still not working.
HM just moves the .XML file to the map where it should be processing the .XML files.

Al1
11-26-2008, 04:40 AM
1.06.04 rc 7.
I updated to rc 8 but it´s still not working.
HM just moves the .XML file to the map where it should be processing the .XML files.

Can you reinstall HM:
Here the steps for uninstalling:
1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe
8) Test if it works
9) Overwrite the backuped holdemmanager.config in the new Config directory to recover your settings
10) Import your HUDs

Grim
11-26-2008, 08:53 AM
Can you reinstall HM:
1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe
8) Test if it works
9) Overwrite the backuped holdemmanager.config in the new Config directory to recover your settings
10) Import your HUDs


Thank you, what do you mean by upload hm? do you mean upgrade?
The link doesn´t work for me.
Will my database be saved?

/Regards

Grim
11-27-2008, 02:28 AM
Done everything you said, still doesn´t work.
HM doesn´t process the .xml files just moves them.

Al1
11-27-2008, 02:55 AM
Done everything you said, still doesn´t work.
HM doesn´t process the .xml files just moves them.

Escalated to fabio (Support).

belgariad
11-27-2008, 08:17 AM
Same here. Is gettin 500Mb big error log files...


/Bel

belgariad
11-27-2008, 08:18 AM
btw its CarlosPoker thats the problem i think Propaganda seems to be working?

/Bel

Al1
11-27-2008, 11:35 AM
btw its CarlosPoker thats the problem i think Propaganda seems to be working?

/Bel

It only doesn't work on CarlosPoker?

belgariad
11-27-2008, 11:54 AM
It seems that way. my Carloshands from yesterday seems to be faulty but my played hands from propaganda today worked. So it seems that either it is Carlos or it is Datamined hands that doesnt work. I am using SpadeEye/SpadeIT to mine hands so it might be that. But that has worked before so i dont think it should be a problem. Maybe they changed the HHs on the site or something but it only becomes a problem on Mined hands? Or only on Carlos?
I cant do much mor then guess here, you have to try it for yourself. But im guessing that the hands are ok since they seem to be there when i look in the error file.

/Bel

Al1
11-27-2008, 12:04 PM
It seems that way. my Carloshands from yesterday seems to be faulty but my played hands from propaganda today worked. So it seems that either it is Carlos or it is Datamined hands that doesnt work. I am using SpadeEye/SpadeIT to mine hands so it might be that. But that has worked before so i dont think it should be a problem. Maybe they changed the HHs on the site or something but it only becomes a problem on Mined hands? Or only on Carlos?
I cant do much mor then guess here, you have to try it for yourself. But im guessing that the hands are ok since they seem to be there when i look in the error file.

/Bel

Can you upgrade: http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe

fabio
11-27-2008, 12:40 PM
Please send me the hands that wont import to fabio@holdemmanager.net

BrazilianEye
11-27-2008, 03:01 PM
I am having the same problem on NOIQ (ipoker) for tournaments. The Hud works fine for cash game though. No HUD whatsoever for tournaments.

I already installed the latest version: 1.06.04 RC9

Al1
11-28-2008, 12:45 AM
I am having the same problem on NOIQ (ipoker) for tournaments. The Hud works fine for cash game though. No HUD whatsoever for tournaments.

I already installed the latest version: 1.06.04 RC9

Have you correctly checked your boxes for tournament?
Take a look at this thread, my first answere: http://208.109.95.123/forum/showthread.php?t=4467

gutari
11-28-2008, 05:47 PM
HM wont import my NoIQ .xml files. Files are there. I have v. RC 10.

EDIT: the files WERE there. now they are gone. just tried playing on NoIQ, hands still wont appear on HEM tabs.

morny
11-28-2008, 11:36 PM
Please try a new database: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

gutari
12-01-2008, 04:46 AM
apparently setting up a new DB will help me import my new hands, but how about old ones?

morny
12-01-2008, 10:03 AM
Just export the hands from the old database http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173 and import into the new database

gutari
12-02-2008, 04:04 PM
problem continues. My .xml files remain in the folder and HM wont recognize them. even if I use import from folder manually HM wont find any files. My ipoker client is NoIQ.

morny
12-02-2008, 04:06 PM
Can you email me some of these HH that wont import to morny@holdemmanager.net

gutari
12-11-2008, 01:27 AM
I made a new database as you suggested, again, and then first imported the iPoker HHs and only after that the old HHs. Getting hands from iPoker worked for a while but now the problem is back. HM wont even manually import the .xml files :( My database is about 1.1M hands which shouldnt be too big?

btw, is there any way to remove old hand histories for example from certain sites from the database (or only import HHs from certain sites to a new DB) to make it smaller?

morny
12-11-2008, 06:36 PM
So it worked when you created a new database and a while later its broke again?

If so try a new database again and if it was the database again then it sounds like something is corrupting the databases. email me your config file so i can see if its something in your setup and a link to this thread morny@holdemmanager.net


The 2 most common causes of this problems are 1) powering off your computer or having your computer lose power while the database is doing something and 2) an old drive with bad sectors on it. Basically what happens is a small portion of a file gets slightly corrupt and then when you reboot and windows goes into that checkdsk procedure it finds the bad section and, thinking it is doing a good thing, removes it. Postgres then loads the table and a portion of it is gone so it doesn’t like that and blocks access to the entire table. Normally when this happens it is on a completely useless file that you'll never even notice is now gone and quite often it will happen to an index in the DB which can easily be rebuilt but in your case it happened to a system table.

So, to protect against this

1) keep you hands histories in case you do need to reimport
2) use a power bar and avoid hard shutdowns (when you flick the power switch on the pc)
3) if your drive is old consider replacing it with a new one. They are cheap and much faster now than even a few years ago.


If its not the database then email me the files