HEM2 not loading after Windows 8.1 Update

[Syracuseball]

Hi,

Every time I try to run HEM2 now it freezes at the loading screen where it says "Loading configuration module". I recently updated to Windows 8.1 from Windows 8. I never had a problem running it on Windows 8 before. What is my best course of action? I'm only concerned about saving my hand histories and HUD configuration if possible. Thanks

[Patvs]

Read: http://forums.holdemmanager.com/general-support/346061-windows-8-upgrade-guide.html

[Syracuseball]

I couldn't seem to get any of this to work. Can I just delete everything and start over? My hands should be saved on the cloud backup as well as my laptop. Thanks

[udbrky]

Please update to this version

http://www.holdemmanager.com/Downloads/7927_Hm2AutoUpdate.exe

After downloading, you should right-click the file, go to properties and click unblock. Then, right click the file and run as administrator.

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

[Syracuseball]

It seems like the update worked for me, thanks

[udbrky]

Thank you for letting us know this is resolved.

Good luck at the tables,

Please let us know if we can help with anything else.