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Already.Dead
02-16-2011, 06:27 AM
I just installed bwin.fr but I can't manage to make HM works on it.

Auto import folder detected bwin's HH folder, files are imported correctly but it seems HM can't read any hand on it.

So it looks like:
Files imported = 1
Hands imported = 0

I tried to import directly from the bwin's HH folder but it doest exactly the same.

Note: Bwin software is in english
HM version: 1.11.06a

fozzy71
02-16-2011, 12:29 PM
Make sure the hand history files are in English along with the client.

Which Operating System, Firewall, and Anti-Virus are you using?

Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips


If they wont import to the new DB either, Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com