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View Full Version : I can not switch from HM1 to HM2



gushansen
10-08-2013, 04:23 PM
Hi, 2 years ago to buy the holdem manager 1, with the promotion that if you bought by switching to holdem manager 2 would be totally free, I want change now to holdem manager 2, but ....... I do not remember the email that I recorded or key or anything, could please help me to recover my password or registration email and so you can continue working with holdem manager.

waiting for your comments I send a cordial greeting. thanks

udbrky
10-08-2013, 06:09 PM
There is no account under your registered forum email.

Please email sales@holdemmanager.com with:

Your name
Possible email addresses used.
Your HM1 license number (this can be found in your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.)

DO NOT POST THIS INFORMATION IN THIS THREAD

gushansen
10-09-2013, 05:16 AM
thank you very much for responding.

just send them the information they have asked me to e-mail that I have indicated.

waiting for your comments I send a cordial greeting

udbrky
10-09-2013, 03:00 PM
OK. They will look into it and get back to you.