PDA

View Full Version : HUD not working FTP



reymaniak
10-08-2013, 03:09 PM
hy guys, i updated my hem1 for FTP i did all the steps required ,hem 1 imports hands and they appear to reports in cash games but the table manager even after i use table finder does not show my table or my hud.any ideas?

thanks.

udbrky
10-08-2013, 05:50 PM
1. What exact version of Holdem Manager are you using? (e.g. 1.12.11)
2. What poker site are you playing on and does the problem occur on more than one site?
3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT, zoom, rush, speed, etc)
4. Have you clicked on the Start Auto Import button?
5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
9. Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+
10. If you open the hand history files, are they written in English?
11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.

reymaniak
10-09-2013, 03:09 AM
1.version 1.13.01
2.the problem is on full tilt poker the other sites work just fine
3.nl holdem cash games 6 max and full ring
4.yes i did
5.the seetings are just fine in both holdem and in fulltilt
6.the hands are showing in the folder both holdemanager database,archive and in fulltilt folder and they are in english.
7.i can see the hands beeing imported and i can replay them even do graph by them.
8.i tried table finder no luck

i did attach the config file i hope you can see it in one hour 126281

Patvs
10-09-2013, 01:29 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_29Sep2013.exe

Make sure the lobby language of Full Tilt is in English.

Can you post a screenshot of your Full Tilt table, where the HUD won't show on.

reymaniak
10-09-2013, 01:40 PM
it worked thanks guys.this update did the trick.GG

udbrky
10-09-2013, 03:14 PM
Thank you for letting us know this is resolved.

Good luck at the tables,

Please let us know if we can help with anything else.

Kerouacsdog
10-13-2013, 08:44 AM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_29Sep2013.exe

Make sure the lobby language of Full Tilt is in English.

Can you post a screenshot of your Full Tilt table, where the HUD won't show on.

I run the latest version of HM1, just updated it, and I downloaded this release. now no site works. please help

fozzy71
10-13-2013, 12:14 PM
I run the latest version of HM1, just updated it, and I downloaded this release. now no site works. please help

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_10Oct2013.exe

Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English.

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork

Please email the answers, with a link to this thread and your forum name, to support@holdemmanager.com

Kerouacsdog
10-28-2013, 10:40 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_10Oct2013.exe

Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English.

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork

Please email the answers, with a link to this thread and your forum name, to support@holdemmanager.com

thanks a lot fozzy, it seems to be working now.

udbrky
10-28-2013, 11:52 AM
Thank you for letting us know this is resolved.

Good luck at the tables,

Please let us know if we can help with anything else.