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bptehnik
09-21-2013, 03:09 PM
Hello!
I have problem with HM1, and I don't know what is problem.
I import HandHistory and play some hands. So now I have hand history and I see file where is this hand history is.This is all good. But when I go to Cash game/reports HM tell me that i must to select player. But when I want to do this my username not found.
I play on Pokerstars.
What can I do?
Thanks for help!

Patvs
09-21-2013, 10:59 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_05Aug2013.exe

Try reimporting your hands. Import from folder--> Import your C:/HMArchive folder into a new empty database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

Make sure you're importing real money hands (not play money) and the pokerclient is in English, so the hands will be in English handhistory formatting.

bptehnik
09-23-2013, 03:22 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_05Aug2013.exe

Try reimporting your hands. Import from folder--> Import your C:/HMArchive folder into a new empty database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

Make sure you're importing real money hands (not play money) and the pokerclient is in English, so the hands will be in English handhistory formatting.

I try all this but it doesn't work. HM import my handhistory, because when I am playing i see when imported new hand. So I don't know where is the problem.
Yes I play for real money, and all is english, and save handhistory, and history is in english.

bptehnik
09-23-2013, 03:24 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_05Aug2013.exe

Try reimporting your hands. Import from folder--> Import your C:/HMArchive folder into a new empty database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

Make sure you're importing real money hands (not play money) and the pokerclient is in English, so the hands will be in English handhistory formatting.

I try all this but it doesn't work. HM import my handhistory, because when I am playing i see when imported new hand. So I don't know where is the problem.
Yes I play for real money, and all is english, and save handhistory, and history is in english.

udbrky
09-24-2013, 12:25 PM
Please download the same version of postgresql that you have now from Download PostgreSQL | EnterpriseDB (http://www.enterprisedb.com/products-services-training/pgdownload#windows). Uninstall yours, and install this update.

Your computer clock should match your current timestamp in the hands section in active sessions and reports.

if not, open Options - Settings - Adjust Site Import Times and make the adjustment.

The formula is Computer clock - Sessions time.

So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

If your computer clock is behind the Sessions time, you would subtract.

Please send a screenshot of your sessions with computer clock while playing if there is another issue.

Please take and attach a screen shot - How to Take a Screen Shot in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

For 8/7/Vista, there is a built-in Snipping Tool in Start - Accessories.

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

bptehnik
09-24-2013, 02:41 PM
The time is the same. I think is problem because pokerstars have some new hand history and my old holdem manager doesn't recognize files. This is txt files. what format is old pokerstars hand history. Because I do the same on poker tracker3 and do the same...program tell me that all hands are imported but unknown format. So I think here is the problem. So what format is old pokerstars hand history. Can I get somewere some old pokerstars hand history just for check if than works?
Thanks for help.

udbrky
09-24-2013, 05:59 PM
Please update to this version:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_05Aug2013.exe

How old are the hands? Is it just the old ones that do not import?