View Full Version : no players found at Cash Games ....?

11-21-2008, 01:00 PM
I completed this for FTP :

If I start autoimport and play a cashtable HOM rec the table but doesnt import hands or players ?

11-21-2008, 01:02 PM
Please answer these questions:

11-21-2008, 01:13 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

my version : 1.06.03h

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

just tried FTP so far

3) Have you the settings exactly as per the FAQ for your site?


4) Are the Hand Histories showing up in the correct Folder?


4a) If Not, have you checked the lobby settings to see that their saving the hand historys and also that their saving them to the same location as youve setup in the auto import folders?

5) Are the hands being imported into Holdem Manager?


6) Have You Tried the Table Manager and did it work?

I didnt try. Where can I find this ?

7) If you open the HH are they written in English?


11-21-2008, 10:29 PM
The only thing i can think of is that your database is corrupt. Please create a new one and see if they start importing http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

If they still dont show then email me some of the HH your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder and to morny@holdemmanager.net