bent_zen
09-08-2013, 08:56 PM
Hi
I can't open HEM. When I try to open it I get this message:
The application failed to initialize properly (**********). Click on OK to terminate the application.
I tried turning off my security firewall, and then opening, with no luck. I then redownloaded my previous patch (_17July2013), again no luck. I then looked in the forum, and found a newer patch _05Aug2013, and downloaded it. No luck. I've also tried rebooting, with no luck.
My apologies in advance if this is some simple computer problem that I should be able to solve. I'm by no means a computer expert.
Thank You
Edit: Version 1.13.01 Internal (I think the number is right, but can't be sure because I can't open Hem)
I can't open HEM. When I try to open it I get this message:
The application failed to initialize properly (**********). Click on OK to terminate the application.
I tried turning off my security firewall, and then opening, with no luck. I then redownloaded my previous patch (_17July2013), again no luck. I then looked in the forum, and found a newer patch _05Aug2013, and downloaded it. No luck. I've also tried rebooting, with no luck.
My apologies in advance if this is some simple computer problem that I should be able to solve. I'm by no means a computer expert.
Thank You
Edit: Version 1.13.01 Internal (I think the number is right, but can't be sure because I can't open Hem)