View Full Version : License doesn't work anymore
SaynotoKlaus
09-08-2013, 01:58 AM
Yesterday HM worked just fine , but today when i started it , it was unregistered. I couldn't register it , so i had to reinstall it and make the LicDebug file. Then i finally got to registration screen where i can enter my key and name , but after 2 minutes of loading i got the error "a valid license could not be obtained for Holdem Manager".
fozzy71
09-08-2013, 02:57 PM
Yesterday HM worked just fine , but today when i started it , it was unregistered. I couldn't register it , so i had to reinstall it and make the LicDebug file. Then i finally got to registration screen where i can enter my key and name , but after 2 minutes of loading i got the error "a valid license could not be obtained for Holdem Manager".
I have reset your serial code (XXX-XXXXX-XXXXX-XXXX-XXXX) so please try entering it again.
The same code can be used on 2 pc's at once and can be reset as often as needed.
Please try using our site to register your current/new license. If your code isn't there already you can upload it manually and then reset the code whenever necessary.
https://www.holdemmanager.com/store/login.php
If you continue to have problems, try all the steps on this FAQ - http://faq.holdemmanager.com/questions/24/I+Can%27t+Activate+%26+Register+Holdem+Manager
If you continue to have registration issues, please send your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.
Please zip and email the log, with a link to this thread and your forum name, to support@holdemmanager.com
SaynotoKlaus
09-09-2013, 08:32 AM
This time i got a message to update my license , i did and now it works.
fozzy71
09-09-2013, 01:21 PM
This time i got a message to update my license , i did and now it works.
Thank you for letting us know it solved your problems.
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