PDA

View Full Version : lock poker



egosbar
09-03-2013, 04:16 AM
hello , my hud only works sometimes , the table finder finds the table , the history is saving as it has worked before , it used to come on sometimes after about five or ten minutes today though it wont come on at all

regards

mark

Sarek
09-03-2013, 05:08 AM
As first thing, please make sure lobby is in English.
And update HM1 to the fresh build of 05 august
http://forums.holdemmanager.com/releases/373771-latest-internal-beta-hm1-update.html

egosbar
09-03-2013, 06:43 AM
the lobby is in english , the update is done , the table manager finds the table instantly on auto import , but the hud doesnt work , and sometimes after about ten minutes it just starts working , it should be working instantly as soon as it finds a hand shouldnt it

Patvs
09-03-2013, 04:40 PM
Go into ALL your auto import folders.
Check if there are handhistory files that are stuck in them, that never have been moved to your archive folder.

Then manually MOVE them to your archive folder, C:/HMArchive.

egosbar
09-04-2013, 05:37 AM
there were old files in there , ive moved them but still no hud showing

in the misc settings i have auto import archive age set to 20 minutes is that ok

udbrky
09-05-2013, 06:18 PM
Your computer clock should match your current timestamp in the hands section in active sessions and reports.

if not, open Options - Settings - Adjust Site Import Times and make the adjustment.

The formula is Computer clock - Sessions time.

So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

If your computer clock is behind the Sessions time, you would subtract.

Please send a screenshot of your sessions with computer clock while playing if there is another issue.

Please take and attach a screen shot - How to Take a Screen Shot in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

For 8/7/Vista, there is a built-in Snipping Tool in Start - Accessories.

1. What exact version of Holdem Manager are you using? (e.g. 1.12.11)
2. What poker site are you playing on and does the problem occur on more than one site?
3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT, zoom, rush, speed, etc)
4. Have you clicked on the Start Auto Import button?
5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
9. Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+
10. If you open the hand history files, are they written in English?
11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.