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View Full Version : New computer : TN purchase code does not work anymore



theuxtonix
08-29-2013, 12:23 AM
Hi everybody,

I have bought a new computer and after having installed HM and restored my Database I now need to do the same with TN.

1. The purchase code is not working anymore. What can I do?
2. How can I restore all the TN settings I had on my old computer?

Thank you for your answers :-)

I only use TN with Pokerstars.be

sideshow
08-29-2013, 07:48 AM
Hi Theuxtonix

1) Please send me your account email and ill check the code for you, It more than likely needs to be reset
2) Your settings are stored in C:/Program Files/TableNinja.
Copy the file named "TNConfigAutoLoad" to a USB and then copy it into the same folder in your new PC

theuxtonix
08-29-2013, 01:33 PM
hello sideshow, thanks for your help...

I sent you a PM (I hope this is the correct way to do it because I didn't find anything else)

sideshow
08-29-2013, 01:56 PM
Thanks

I received the PM and replied.

theuxtonix
08-29-2013, 01:57 PM
Many thanks, it seems to work :-)

sideshow
08-29-2013, 02:37 PM
Thank you for informing us that the problem was resolved, If there is anything else we can assist you with please let us know.

Have a nice day and best of luck at the tables.

Blaze75
09-08-2013, 12:01 PM
Hi everybody,

I have bought a new computer and after having installed HM and restored my Database I now need to do the same with TN.

1. The purchase code is not working anymore. What can I do?


Same to me @sideshow

sideshow
09-09-2013, 08:04 AM
Hi,

Please PM me your account email.

Blaze75
09-09-2013, 05:33 PM
Hi,

Please PM me your account email.

Ty Sideshow, now works.
Just received answer from support and now the code works.
Thanks for help Sir

sideshow
09-10-2013, 06:44 AM
Hi,

Thank you for informing us that the problem was resolved, If there is anything else we can assist you with please let us know.

Have a nice day and best of luck at the tables.