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bay
02-13-2011, 09:19 AM
I am using 1.11.06a. Two problems have arisen in the last couple of days, coinciding with my update, I think both Stars and FTP updates and also my computer crashing:-

1. The HUD is not showing on Stars tables but Table Manager is recognising the tables.

2. HUD is working on Full Tilt but when I click on the Sessions tab nothing is recorded-e.g I just played a session now but there is nothing there when I click either 'day' or 'sesssion' on the relevant tab.

Any suggestions welcome.

bay
02-13-2011, 09:30 AM
Also -perhaps a related problem-when I have tried to import externally generated hand histories in the last 24 hours none are succefully imported and are reported as import errors.

fozzy71
02-13-2011, 12:45 PM
If your computer crashed when using HM or importing hands your database is likely corrupt. That could explain both of your problems.

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands

Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

http://faq.holdemmanager.com/questions/119/Warning:+You+have+XXX+Hand+History+Files+in+your+A uto+Import+Folders

The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).


*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork

bay
02-13-2011, 12:58 PM
Ok-how do I transfer the contents of the old db to the new ie where do I find the hand histories ?

bay
02-13-2011, 01:12 PM
Also-is there anyway of finding the 'lost ' hand histories which showed on the hud but did not appear on the sessions database ?
Thanks

netsrak
02-13-2011, 02:19 PM
Your handhistories are in the archive folder as Fozzy posted. This is usually c:\hmarchive.

If you are missing hands its usually a filter problem. please clear your filters (filter->clear) one time although it seems like no filters are defined.

If that doesn't help please try to reimport the hand from the above mentioned archive folder

bay
02-13-2011, 04:29 PM
Tried the new database solution but still no HUD on Stars.Looks like that is the not the solution. Any ideas for what next ?
Cheers

Patvs
02-14-2011, 02:07 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

What type of games are you playing on PokerStars?
Is your PokerStars lobby in English?

Can you update Postgresql to 8.4.7 from PostgreSQL: The world's most advanced open source database (http://www.postgresql.org) and then reimport your archive into a new database?

fozzy71
02-14-2011, 09:24 AM
Tried the new database solution but still no HUD on Stars.Looks like that is the not the solution. Any ideas for what next ?
Cheers

Please answer the questions I linked to previously.


........
*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork