PDA

View Full Version : No HUD in PARTYPOKER Tournaments



deejaypee
08-20-2013, 09:38 AM
Can't seem to get any stats when playing a tourney. It's importing the HH but no stats popping up on the table. I'm pretty sure I've got the HUD configured correctly in player preferences.
The cash games work fine.
If you need any files, let me know and I'll upload them.

udbrky
08-20-2013, 03:07 PM
Please follow these steps completely:

http://forums.holdemmanager.com/bug-reports/104721-no-hud-table-only-3-hands-showing.html

We will need the answers to the questions in the thread as well as the log.

deejaypee
08-20-2013, 08:14 PM
Thanks for the quick response but it seems to have fixed itself. I shut down for a couple of hours, and when I turned HM back on everything seems to be working fine. If I get any problems or it stops working I'll follow the steps in your post, and put the answers in this thread.
Thanks.:D

deejaypee
08-21-2013, 12:15 PM
Answers to questions.

1. HM 1.13.02
2. I'm playing on Party Poker only
3. Playing 6max/Fullring NL and MTT
4. Yes.
5. Done that.
6. Yes.
7. Yes.
8.
9. Yes
10. Yes
11. Not sure where to find them. been in the appdata folder and nothings there.(files have been un-hidden)

The problem seems to be when I open up cash tables first and start importing the HH, and then open up a tourney the table finder picks up the table and HM1 is importing the HH but no stats are showing up on the table. (tourney, cash is fine)
If I just open up a tourney table on it's own everything is ok.

udbrky
08-21-2013, 06:11 PM
1. What exact version of Holdem Manager are you using? (e.g. 1.12.11)
2. What poker site are you playing on and does the problem occur on more than one site?
3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT, zoom, rush, speed, etc)
4. Have you clicked on the Start Auto Import button?
5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
9. Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+
10. If you open the hand history files, are they written in English?
11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.

We need the files in 11. what exact type of tournament?

udbrky
08-21-2013, 06:11 PM
1. What exact version of Holdem Manager are you using? (e.g. 1.12.11)
2. What poker site are you playing on and does the problem occur on more than one site?
3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT, zoom, rush, speed, etc)
4. Have you clicked on the Start Auto Import button?
5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
9. Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+
10. If you open the hand history files, are they written in English?
11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.

We need the files in 11. what exact type of tournament?