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View Full Version : HEM not importing hands on ftp 08.19.2013



Frik0z
08-19-2013, 05:00 PM
I cannot get HEM to work on FTP. Holdem manager says it is importing files but no hands are imported. i checked the text files and they look good. What can be the problem here?

Patvs
08-19-2013, 06:34 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_05Aug2013.exe

Try reimporting the hands again. If they still don't import, email us a handhistory file after you've made sure they also don't import into a new empty database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

Frik0z
08-20-2013, 10:49 AM
Thanks alot, it works again now!

Appreciated!

udbrky
08-20-2013, 03:07 PM
Thank you for letting us know this is resolved.

Good luck at the tables,

Please let us know if we can help with anything else.