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View Full Version : FTP, PLO Tournamet, didn't have stats.



Immy
08-05-2013, 12:59 PM
Hello, have latest version of hem1 all work perfectly in 5 networks in cash. But have no stats in tournament in FTP. Im not new in hem and did all setting correctly, other networks in cash works fine, but dunno what is it. Hands are importing correctly and situating in my hem1 tourney part but HUD works like that - and add screen-shot120791

Patvs
08-05-2013, 01:33 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_26Jul2013.exe

Do you have the same issue in PLO cashgames or SNGs, or or does this only occurs in the FTOPS tournaments?

Immy
08-05-2013, 03:18 PM
I used this update, didn't help. I don't play tournaments or SNG, so I don't know, but in cash games it's ok.

udbrky
08-05-2013, 04:57 PM
Please reproduce the problem and post a screen shot of your desktop - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the \appdata\roaming\hem data folder.

Please Zip these folders and email them, with a link to this thread and your forum name, to support@holdemmanager.com

Please make 3 and 4 the detailed view with the dates and file sizes etc.

Please send as well a screenshot of the table created by running Software | Catch22 (http://catch22.net/software/winspy)

For info on using winspy, see this: howtousewinspy - fozzy71's library (http://www.screencast.com/t/wLo1BcV7hc8v)

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a Insert Image button. Click this and attach the file.

Please see this FAQ to use Table Finder for the HUD:

http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+