HM1 HUD not working properly on Stars

[asusual33]

Hi all,

I set up my HUD accordingly. My preferred seating on HM1 is the same as on Stars. At first it worked properly. But for some reason now the HUD stats are not appropriately seen at the right user/player names. I really hope you can help me out.

Thanks in advance

Greetz

[fozzy71]

Please update to the latest version - http://forums.holdemmanager.com/releases/373771-latest-internal-beta-hm1-update.html

Please disable the auto-center option in the pokerstars client as shown in this image - starsautocenter01 - fozzy71's library (http://www.screencast.com/t/fhfi56V9)

Configure your pokerclient preferred seating and seating preferences in HM accordingly.

http://faq.holdemmanager.com/questions/34/Preferred+Seating

1) Open one Table, play at least one hand.
2) Move the stats with the right mouse key to the correct positions.
3) Table manager -> File -> Save positions
4) Now you can open further tables but you will always have to play at least one hand for the stats to be moved to the correct positions.

[asusual33]

Please update to the latest version - http://forums.holdemmanager.com/releases/373771-latest-internal-beta-hm1-update.html

Please disable the auto-center option in the pokerstars client as shown in this image - starsautocenter01 - fozzy71's library (http://www.screencast.com/t/fhfi56V9)

Configure your pokerclient preferred seating and seating preferences in HM accordingly.

http://faq.holdemmanager.com/questions/34/Preferred+Seating

1) Open one Table, play at least one hand.
2) Move the stats with the right mouse key to the correct positions.
3) Table manager -> File -> Save positions
4) Now you can open further tables but you will always have to play at least one hand for the stats to be moved to the correct positions.

I cant find TABLE MANAGER --> file --> save positions. You are talking about HM1 right?

Thanks in advance.

[Patvs]

Read: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

The TableManager (=hmhud.exe) opens when you start the auto import.

[Mejx]

I have the same problem. Playing the 180s on stars. The hud is placed on the wrong players. What i tried:

- I installed the last upload from 5. of august 2013.
- Started pokerstars and HEM as admiistrador.
- disabled the autocenter function on stars
- After positionig the hud at the right players i saved it in the table manager. But if i start a new table i have to do it again everytime.

please help me out.

[udbrky]

Make sure auto center is unchecked in Stars' Options - Seating Preferences for both.

Your computer clock should match your current timestamp in the hands section in active sessions and reports.

if not, open Options - Settings - Adjust Site Import Times and make the adjustment.

The formula is Computer clock - Sessions time.

So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

If your computer clock is behind the Sessions time, you would subtract.

Please send a screenshot of your sessions with computer clock while playing if there is another issue.

Please take and attach a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

For 8/7/Vista, there is a built-in Snipping Tool in Start - Accessories.

1. What exact version of Holdem Manager are you using? (e.g. 1.12.11)
2. What poker site are you playing on and does the problem occur on more than one site?
3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT, zoom, rush, speed, etc)
4. Have you clicked on the Start Auto Import button?
5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
9. Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+
10. If you open the hand history files, are they written in English?
11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.

Also check out for this:

Please remove c:\hmarchive and/or c:\hm2archive from your auto import folders list, as well as any folder to which your auto import folders are set to archive, from your auto import folders. This just creates a loop of importing and archiving and slows down your HUD, perhaps even causing it not to show up, and in some cases a crash, as Windows cannot handle the file names.