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View Full Version : Reports tab doesn't show all hands



SaynotoKlaus
08-01-2013, 05:34 AM
Reports tab always shows only a part of the hands i'm looking for. For example i played 7000 hands on ipoker. If i set filters to all time it shows me 3000 hands. If i set to last 3000 hands it shows 1600.
The sessions tab however works , and if i set same filters in both i get different results.

How do i fix this?

Patvs
08-01-2013, 05:10 PM
Set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)

Clear filters (even though it appears no filters are selected)

Check your time adjustment settings: http://faq.holdemmanager.com/questions/434/Adjust+Site+Import+Times (if you make changes here, you'll have to reimport the hands into a new empty database, for the changes to have effect)

SaynotoKlaus
08-02-2013, 01:50 AM
Which filters should i clear? I only see the time filter in the reports section.

Patvs
08-02-2013, 06:49 AM
Click on Edit in reports--> Clear Filters

(see screenshot)


120511

SaynotoKlaus
08-03-2013, 03:17 AM
I use a small monitor and because of this that filter wasn't displayed on my screen , unless i minimized the import tab to the left.
Needed to clear the filter indeed.

udbrky
08-03-2013, 04:11 AM
So all is good?

Please check your DPI settings. Set them to normal.

XP: Change DPI Settings in Windows XP (http://www.lawfirmsoftware.com/support/change_dpi_settings_xp.htm)

Vista/7/8: Change DPI Settings in Windows VISTA (http://www.lawfirmsoftware.com/support/change_dpi_settings_vista.htm)

SaynotoKlaus
08-03-2013, 05:36 AM
Yes. Problem solved.

fozzy71
08-03-2013, 09:45 PM
Thank you for letting us know you solved your problems.