Ipoker: No tourney summary for Heads Up SNG's

[johnysprinkles]

No sure when the problem started as it was working fine a month ago..

Every heads up sng I play on Ipoker is reported as a loss, i look at the HH's in replayer and it is missing hands as well. shows no finish position so I am assuming the summary is not being loaded??

HEM 2 version: 7832

[Patvs]

Can you replay the last hand of the game? (the hand where you are either eliminated, or the hand that wins you the game)

Email us a handhistory file of a game you WON--> that HM2 displays as a loss.

[johnysprinkles]

No, I cannot replay the last hand.. What email address do i use?

[udbrky]

Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

files are zipped by right clicking - send to - compressed folder

For multiple files, copy to a folder, then zip them.

to support@holdemmanager.com with a link to this thread.

[johnysprinkles]

This email keeps bouncing back...

[Patvs]

Is the email really big, because of the attachment?
Did you zip the files of the attachment.

Email them to: hm2support@holdemmanager.com