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AukeM
07-27-2013, 09:37 AM
Hello,

I just started playing again on Full Tilt Poker.eu, but my HUD doesnt work. I have searched for a lot of solutions, but I can't find any.

When I play on a table, the main screen of HM says it imports incomplete hands.

My table manager can't find tables. When I use 'table finder' and I put the red symbol on my table, it displays the name of the table in bottom of the screen, but I the table is not displayed in the top of the screen.

I have updated new latest version of HM1, changed the date format on my computer to English (US) and rebooted my computer, but I still have the same problem.

Hopefully someone can help me, because it is very frustrating all my attempts to fix the problems have failed so far...

fozzy71
07-27-2013, 09:03 PM
We released a beta build with a fix for the Zoom and Rush issues. Please update to - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_26Jul2013.exe

If you continue to have problems:

Please check all of the steps on this FAQ - http://faq.holdemmanager.com/questions/641/How+to+setup+Holdem+Manager+to+run+with+Pokerstars +Zoom+tables

If that doesn't solve your problems please send us the screen shots and files as requested in the Troubleshooting section via email.

AukeM
07-28-2013, 04:39 AM
I've tried some stuff you described and I reinstalled Full Tilt Poker (after the adds to the firewall ftp's main screen was empty) and now it works.

I don't know what did the trick, but my HUD works again.

Thank you.

fozzy71
07-28-2013, 08:06 AM
Thank you for letting us know you solved your problems.