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ike
02-10-2011, 06:05 PM
The notes for the most recent update say "Fixed effective stack size filtering bug where it was dismissing hands where the villain openfolded." As far as I can tell, this bug continues to exist completely unchanged.

Patvs
02-11-2011, 02:06 AM
Did you update to http://www.holdemmanager.com/Downloads/Hm_1.11.06a_Internal.exe ?

sawwee
02-15-2011, 02:49 PM
I did, and I still have this bug.

Petes
02-15-2011, 02:55 PM
Same problem here.

Nothing changed after the update, bug is still there...

Patvs
02-16-2011, 01:13 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

sawwee
02-16-2011, 01:22 AM
I updated, and the problem is still the same.

sawwee
02-16-2011, 01:50 AM
As far as I see now all the hands are missing which our stack is not more than the blind we have to put in.

sawwee
02-16-2011, 01:53 AM
However probably quite many other hands are missing, too.

From my 106268 hands I have only 90726 if filter by effective stack.

(From my last 422 hands I played after the update I miss only 3 hands however.)

sawwee
02-21-2011, 01:36 AM
Fix this bug finally or refund my money!

Patvs
02-21-2011, 05:29 AM
Email sales@holdemmanager.com to request a refund.

sawwee
02-21-2011, 07:17 AM
Wouldn't better to fix the bug?

netsrak
02-21-2011, 09:45 AM
I forwarded it to our management for a statement.

morny
02-21-2011, 12:43 PM
Please email me the original hands that were open folded that aren't showing up (or hands if you have more than 1) where this happens. I did some testing before the release and it did appear to be working but there may be still some problems.

Support@holdemmanager.com Att: Morny

sawwee
02-21-2011, 08:46 PM
Done, I sent the hand histories.
By the way, among the hands I imported since the last update (version 1.11.06a) only a few hands are concerned by this problem, approx. 1 hand from 1000. However among the hands which were imported before the update this ration is much worse, approx. 10% of the hands are concerned! (more than 10K hands!)
Maybe I should re-import all the hands which were imported before the update?

sawwee
10-28-2012, 11:27 PM
This issue will be never solved? :-(

fozzy71
10-29-2012, 05:11 PM
I am sorry for the delay. It looks like this ticket didn't get transferred to our new issue tracking system this past spring. I have written up a new ticket for this issue and we will try to get it taken care of as soon as possible.

HMONE-175
Effective Stack Size Filter Bug

I have added your email address to the ticket so we can notify you once we have fixed it.

sawwee
10-29-2012, 08:55 PM
I am sorry for the delay. It looks like this ticket didn't get transferred to our new issue tracking system this past spring. I have written up a new ticket for this issue and we will try to get it taken care of as soon as possible.

HMONE-175
Effective Stack Size Filter Bug

I have added your email address to the ticket so we can notify you once we have fixed it.

Okay, thanks a lot!