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pwn4star
02-10-2011, 07:59 AM
Hello

I have HEM on my laptop and my old desktop, i now have a new desktop and wish to start using HEM on this one. Upon reading other threads/articles etc i am advised to reset my serial key. Well, i go to do this and click the button but nothing happens.

Can anyone shed any light on this?

netsrak
02-10-2011, 08:18 AM
Just install HM on your new PC, enter your key and see what happens.
If asked choose PC(2) but i think your license is already cleared.

pwn4star
02-10-2011, 08:28 AM
Thanks for the reply

I did that and the message i get up is 'There were errors during activation. You can retry activating on line or go back and try another method.'

Patvs
02-11-2011, 03:21 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe



we have launched a new online form for resetting your own serial codes.

This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

Please go to Hold'Em Manager Poker Tracking and Analysis Software (http://www.holdemmanager.com) and signup with a new login name and password or use your existing account. After that, simply navigate to "Upload License Code" and you can quickly add your serial code and reset it whenever you need to.


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Read: http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager


Can you email us your reg.log file if you still have errors.
Or attach it here (though do censor your serial key if you attach it here)
By changing it to PRO-xxxxxxxxxxxx