PDA

View Full Version : pokerclub bugs



gimmedimes
02-08-2011, 04:24 PM
i play on an italian network called pokerclub (boss media poker room).

we have several bugs with this poker room:

1) certain hands are not displayed in the report: i have just finished a sit'n go and HM displays it in the report as finished, but my last hands are not displayed at all. Also in another one it misses the hand where i lost a lot of chips without busting out, so i suppose that some several random hands are missing from the report.

2) buy in and winnings are not correctly displayed

3) the hud works only on the first table of a certain buy in: if i open x tables of 10 euros, only in the first table i have the hud. Moreover in that table i have ALL the different hud from the other tables, switching once a new hand is imported by HM.

could you please help me? i mean, for 2) i can easily arrange writing myself everything, but 1) and 3) make HM useless for this poker room :(


edit: i just found a hh that is not displayed in the reports even if it in the archive folder, so it has to be imported



- <HISTORY ID="100000001038850193" SESSION="session1876365248.xml" TABLE="50€ Texas Turbo" GAME="GAME_THM" GAMETYPE="GAMETYPE_REAL" GAMEKIND="GAMEKIND_TOURNAMENT" TABLECURRENCY="EUR" LIMIT="NL" STAKES="100.00/200.00" DATE="1297194909" TABLETOURNEYID="L2B1F007F99EE3FA" WIN="0.00" LOSS="760.00" ENDTIME="1297194951">
<PLAYER NAME="verusca11" SEAT="3" AMOUNT="760.00" />
<PLAYER NAME="mazzi87" SEAT="9" AMOUNT="1120.00" />
<PLAYER NAME="carlogubbio60" SEAT="4" AMOUNT="5380.00" />
<PLAYER NAME="N3aR" SEAT="5" AMOUNT="1890.00" />
<PLAYER NAME="baron93" SEAT="6" AMOUNT="2135.00" />
<PLAYER NAME="nikalb3070" SEAT="7" AMOUNT="1175.00" />
<PLAYER NAME="cirillo80" SEAT="8" AMOUNT="2540.00" />
<ACTION TYPE="HAND_BLINDS" PLAYER="verusca11" KIND="HAND_SB" VALUE="100.00" />
<ACTION TYPE="HAND_BLINDS" PLAYER="carlogubbio60" KIND="HAND_BB" VALUE="200.00" />
- <ACTION TYPE="HAND_DEAL" PLAYER="verusca11">
<CARD LINK="b" />
<CARD LINK="b" />
</ACTION>
- <ACTION TYPE="HAND_DEAL" PLAYER="carlogubbio60">
<CARD LINK="b" />
<CARD LINK="b" />
</ACTION>
- <ACTION TYPE="HAND_DEAL" PLAYER="N3aR">
<CARD LINK="b" />
<CARD LINK="b" />
</ACTION>
- <ACTION TYPE="HAND_DEAL" PLAYER="baron93">
<CARD LINK="b" />
<CARD LINK="b" />
</ACTION>
- <ACTION TYPE="HAND_DEAL" PLAYER="nikalb3070">
<CARD LINK="b" />
<CARD LINK="b" />
</ACTION>
- <ACTION TYPE="HAND_DEAL" PLAYER="cirillo80">
<CARD LINK="b" />
<CARD LINK="b" />
</ACTION>
- <ACTION TYPE="HAND_DEAL" PLAYER="mazzi87">
<CARD LINK="5" />
<CARD LINK="44" />
</ACTION>
<ACTION TYPE="ACTION_FOLD" PLAYER="N3aR" />
<ACTION TYPE="ACTION_FOLD" PLAYER="baron93" />
<ACTION TYPE="ACTION_CALL" PLAYER="nikalb3070" VALUE="200.00" />
<ACTION TYPE="ACTION_FOLD" PLAYER="cirillo80" />
<ACTION TYPE="ACTION_ALLIN" PLAYER="mazzi87" VALUE="1120.00" />
<ACTION TYPE="ACTION_ALLIN" PLAYER="verusca11" VALUE="760.00" />
<ACTION TYPE="ACTION_FOLD" PLAYER="carlogubbio60" />
<ACTION TYPE="ACTION_FOLD" PLAYER="nikalb3070" />
- <ACTION TYPE="HAND_BOARD" VALUE="BOARD_FLOP" POT="1920.00">
<CARD LINK="23" />
<CARD LINK="48" />
<CARD LINK="19" />
</ACTION>
- <ACTION TYPE="HAND_BOARD" VALUE="BOARD_TURN" POT="1920.00">
<CARD LINK="23" />
<CARD LINK="48" />
<CARD LINK="19" />
<CARD LINK="45" />
</ACTION>
- <ACTION TYPE="HAND_BOARD" VALUE="BOARD_RIVER" POT="1920.00">
<CARD LINK="23" />
<CARD LINK="48" />
<CARD LINK="19" />
<CARD LINK="45" />
<CARD LINK="2" />
</ACTION>
- <SHOWDOWN NAME="HAND_SHOWDOWN" POT="1920.00" RAKE="0.00">
- <RESULT PLAYER="verusca11" WIN="1920.00" HAND="$(STR_G_WIN_TWOPAIR) $(STR_G_CARDS_TENS) $(STR_G_ANDTEXT) $(STR_G_CARDS_SEVENS)">
<CARD LINK="9" />
<CARD LINK="25" />
</RESULT>
<RESULT PLAYER="carlogubbio60" WIN="0.00" HAND="$(STR_G_FOLD)" />
<RESULT PLAYER="N3aR" WIN="0.00" HAND="$(STR_G_FOLD)" />
<RESULT PLAYER="baron93" WIN="0.00" HAND="$(STR_G_FOLD)" />
<RESULT PLAYER="nikalb3070" WIN="0.00" HAND="$(STR_G_FOLD)" />
<RESULT PLAYER="cirillo80" WIN="0.00" HAND="$(STR_G_FOLD)" />
- <RESULT PLAYER="mazzi87" WIN="0.00" HAND="$(STR_G_WIN_TWOPAIR) $(STR_G_CARDS_SEVENS) $(STR_G_ANDTEXT) $(STR_G_CARDS_SIXES)">
<CARD LINK="5" />
<CARD LINK="44" />
</RESULT>
</SHOWDOWN>
</HISTORY>


ps: i don't know why is not displayed. is an html hh

Patvs
02-09-2011, 02:05 AM
Can you email us the handhistory file to support@holdemmanager.com

This is the only Boss skin you play on?

gimmedimes
02-09-2011, 04:46 AM
Can you email us the handhistory file to support@holdemmanager.com

This is the only Boss skin you play on?

yes it is the only one.
i just have sent an email with all the hand history file, including hands displayed and the one that is missing

gimmedimes
02-12-2011, 10:59 AM
i noticed another bug: some hands appears in the database 2 times as you can see in the picture (Q7 hand).

I think I have a false database with all these errors since some hands are missing and many others are duplicate.

netsrak
02-12-2011, 11:16 AM
You should create a new database and reimport your hands.

gimmedimes
02-12-2011, 12:43 PM
You should create a new database and reimport your hands.

what would change? i mean, the missing hands will still be missing...

Patvs
02-13-2011, 01:39 AM
Try to update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Reimport the hands into a new empty database.

If the hands are then still missing, but they are written to the handhistory file, email us a handhistory file containing a hand that doesn't show up in HoldemManager.