PDA

View Full Version : Importing problems



diogopulcas
02-08-2011, 11:18 AM
Hello, since the beginning my holdem manager save turbo sng as regular speed, and now, I dont know why, it dont save tournaments, i played 12 sngs and they dont apear in my tourney history

diogopulcas
02-08-2011, 04:28 PM
just reinstal holdem manager and its the same. I really need some help by a moderator, i dont think its normal selling something which is failing constantly

Patvs
02-09-2011, 02:08 AM
Playing on which site?

You imported them into 1.11.05e?

Can you email us the handhistory for a SNG that is wrongly categorized as the wrong SPEED?

If on PokerStars: read, FAQ - Hold'em Manager Poker Tracking Software :: Poker Stars Setup (http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup)
and check the new section on tournament summaries.

diogopulcas
02-09-2011, 02:43 PM
pokerstars, now played 2 heads up, only imported one... whats this?
I dont spent money for something that hasnt use? its possible to fix?

Patvs
02-09-2011, 08:43 PM
Is PokerStars saving the SUMMARIES?
And you also added that folder as a auto import folder in HoldemManager?

Open the summary file for the missing SNG (the missing one from the two you played), does it display the finish position / winnings? Is it possible you close the SNG before that info was written?

HoldemManager can only import (and correctly display) the info, if it's written to the summary file by PokerStars.