Hm2 not importing some hands at stars

[Gabriel Drone]

I just played a session
and I have hm1 and hm2 working simultaniously because I like some of the funcions from hm1

so I checked and there's some missing hands in hm2, don't matter what I do, I tried to delete hands from the session, asked pokerstars to resend the hh and reimport in hm2, tried to export from hm1 and reimport, tried eveything but when I try to import with hm2, it says that hands are duplicated and it show the hands that are missing as duplicated in the "view errors and duplicates" window, already tried to "force import of previously imported hands"with no luck

the only thing that worked is to create a new database and import the hands again

I already checked that I have no filters on, I actually just chose the villain and selected ALL HANDS and it just doesn't show the missing hands

I'm using 7822 version, tried to roll back to 7782, but the same thing happens

[udbrky]

Please create a new database.

1) Click the database name in the bottom right corner (2nd in)

2) Click the green + sign

3) Name it, click ok.

4) Import the hands from c:\hm2archive