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6betfoldtard
02-06-2011, 05:46 PM
Hello,

I can't get my HUD to work on Betsafe. Got the Betsafe settings on English, I am using holdem manager 1.11.05e. Auto import works good, because I can find the hands I have played back. I have also tried to use table finder in the table manager but somehow it doesn't connect.

Can you help?

Every other site I play the HUD works fine.

Thanks

Patvs
02-07-2011, 01:32 AM
Did you setup the seating preferences for Ongame?

Read: FAQ - Hold'em Manager Poker Tracking Software :: Preferred Seating (http://faq.holdemmanager.com/questions/34/PreferredSeating)

6betfoldtard
02-07-2011, 09:06 AM
Have done it but still no HUD and table manager doesn't connect.

Patvs
02-08-2011, 01:57 AM
Can you close HoldemManager.
Delete the HoldemManager/config/exenames.txt file.
Start HoldemManager.

And try to use the TableFinder again.

If that doesn't resolve it, update to http://www.holdemmanager.com/Downloads/Hm_1.11.06a_Internal.exe

6betfoldtard
02-08-2011, 08:06 AM
Deleting that file unfortunately didn't work. I guess I don't have to restore that file I have deleted?

Now I will try that update.

6betfoldtard
02-08-2011, 08:20 AM
Still no HUD. Tablefinder does find the table, but tablemanager doesn't connect somehow.

I am curious what the problem is.

Patvs
02-09-2011, 12:54 AM
Email support@holdemmanager.com to schedule a teamviewer meeting.

6betfoldtard
03-03-2011, 01:12 PM
Email support@holdemmanager.com to schedule a teamviewer meeting.

Ok thanks I will, multitable without is almost impossible.

Do i have to download Teamviewer I guess

Btw Eurobet's HUD wich is also on the ongame network does work smoothly and I have done exactly the same with Betsafe weird isn't it.

Sarek
03-03-2011, 05:18 PM
Please download www.holdemmanager.com/teamviewer.exe
This is version 5 (five) as our license dont support teamviewer 6 yet

LeviJ88
05-16-2011, 09:26 AM
v. 1.11.06e1, betsafe hud not working. hands are importing. table isnt listed in table finder.

6betfoldtard
05-16-2011, 11:34 AM
v. 1.11.06e1, betsafe hud not working. hands are importing. table isnt listed in table finder.

Play without HUD there for over an half a year now and on all other ongame skins it work just fine. To lazy to make an appointment with a teamviewer meeting :D so if you know how to solve the problem please help me out 2!

Patvs
05-16-2011, 09:27 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Delete HoldemManager/Config/exenames.txt

Start HoldemManager--> and run the TableFinder again: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

Also make sure the lobby language of the pokerclient is in English.

Patvs
05-16-2011, 09:59 PM
Play without HUD there for over an half a year now and on all other ongame skins it work just fine. To lazy to make an appointment with a teamviewer meeting :D so if you know how to solve the problem please help me out 2!


Also read: http://forums.holdemmanager.com/hud-general/78851-fix-hud-betsafe.html

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