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View Full Version : Stats not updating (maybe importing HH issues)



Makk
02-05-2011, 12:45 PM
Sometimes on some tables (on pokerstars and ongame happened) it seems that HM ins't importing HH anymore (but on the other tables it's all ok, even in the same poker room) and the stats obviously doesn't update.

Patvs
02-06-2011, 12:21 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/Hm_1.11.06a_Internal.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Makk
02-06-2011, 12:45 PM
It seems to work with that update, but I still have another bug: http://forums.holdemmanager.com/hud-general/40895-ongame-hud-bugs.html#post202726 (sorry for crossposting)

Makk
02-07-2011, 09:36 AM
Speaking too early, bug still here.

More info:
-I play MTTs and on pokerstars(.it version) this bug happens always (3rd/4th time in a row) on the same tournament. It happens also with others tournaments on ps and ongame, but not always like the tournament I talked about before.
-Basically the bug is that I don't see the panels or I see the empty black panels.
EDIT: there's another version of the bug: the panels start ok with visible and correct stats but after some time the stats on the panels freeze and they don't update anymore.

-HM imports the hands (or at least it seems).
-Table manger window sees the table and the informations are correct (the number of imported hands is displayed correctly).
-I switched to the 1.11.05 HM version but nothing changed (before changing to the 1.11.06 version there wasn't this bug, I updated for the other ongame bug). Yesterday after the update to the .06 internal version the tables where I had the bug got fixed, but now with the same version I still have the problem.

Patvs
02-08-2011, 01:49 AM
Try to reinstall: http://www.holdemmanager.com/Downloads/Hm_1.11.06a_Internal.exe

Can you post a screenshot of the issue?

Makk
02-10-2011, 10:07 AM
3 days ago, while playing with the bug, I reinstalled the lastest version of HM (I had tried a few times before) and the bug disappeared right away and since then it seems to work (even the always bugged tournament). I hope it's bugless now.

I don't know if the similar ongame bug it's still there since I didn't play shorthandend there.