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wyd123
02-04-2011, 06:58 PM
i will be getting a new laptop soon and am currently using HEM on my desktop and an older laptop (soon to be replaced). is there a way to uninstall from my old laptop to the new one and continue to use the same license?


crossin' my fingers,

wyd

RDB
02-04-2011, 07:22 PM
There is an online form for resetting your own serial codes.

This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn’t allow you to continue.

Please go to Hold'Em Manager Poker Tracking and Analysis Software (http://www.holdemmanager.com) and signup with a new login name and password or use your existing account. After that, simply navigate to “Upload License Code” and you can quickly add your serial code and reset it whenever you need to.

If you don’t have a HM account already just create one by clicking on the create account link. If you forgot your password please use the forgot password feature. If you forgot your username or the password retrieval was unsuccessful send a new email to sales@holdemmanager.com and they will forward the details, we do not have access to this information in support so you must send a new email to sales

FAQ - Hold'em Manager Poker Tracking Software :: New Computer / License Transfer (http://faq.holdemmanager.com/questions/25/New+Computer+%7B47%7D+License+Transfer+)

wyd123
02-06-2011, 09:06 PM
Awesome!! y'all rock!

I'm a very satisfied customer.

thanks again,

wyd123