hud stats don't change

[devourer]

Hi, i tryed to change my hud profiles, i've tried to import my old hud profile, but nothing changes.
Before adjusting color for sample size was working now not any more.
Any ideeas?
Ty.

[udbrky]

Did you export the HUD and import the file? What did you do?

Are you changing the information for the stats on the right HUD?

- Please export your HUD's in HUD Options.

See this screenshot for exporting HUD's:

http://www.udbrky.com/hmsupport/exporthuds.PNG

- Then delete the prefs file in the config folder in*
8/7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager



- Import your HUD's again.

- Set your seating preferences to match the site's seating preferences.

If there is none:
set it to "-" for the right HUD and site for each game type/# of players.
Open one table, make sure positions line up.
Click settings on the summary HUD on the table, find the HUD name, click Use for all

* You will need to show hidden and system files. See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/questions/832/How+are+Hidden+Files+Viewed+in+Windows%3F+

See this screenshot for location in win 7 for the prefs files:

http://www.udbrky.com/hmsupport/prefs.PNG

[devourer]

I've tryed that and still canot change hud stats or profile.
Also since i've updated to last internal version (HmUpdate_Release_1.13.01_04Jun2013) hem shows me different winnings from reality....:(

[netsrak]

Do you see your Hud profile in the selection box under Hud options -> player preferences?
In this case you need to configure for every Hud profile in the "Use for" tab where it should be active. If more than 1 hud is connected to a site the first one (usually the default hud) is used. If you don't need the default Hud you should connect it to a site you are not playing.

Winnings: which site and gametype? Are you playing in other currencies like Euro, Pound...?

[devourer]

Do you see your Hud profile in the selection box under Hud options -> player preferences?
In this case you need to configure for every Hud profile in the "Use for" tab where it should be active. If more than 1 hud is connected to a site the first one (usually the default hud) is used. If you don't need the default Hud you should connect it to a site you are not playing.

Winnings: which site and gametype? Are you playing in other currencies like Euro, Pound...?

Hi, only pstars, only default hud. Because coudn't modify default i've tryed to make changes but nothing changes.
I've tryed your steps (deleting prefs files) but no changes....
I've updated to previous version(1.12.10b), maybe that one is better for showing winnings correctly.

[udbrky]

you exported the HUD, imported (try cloning it by creating new based off the HUD and naming it differently)?

For the winnings;

Sites like Poker Stars, Full Tilt Poker and Pacific will require a separate Tournament Summary/History file to be imported for HM2 to properly calculate the size, places, and prizes. If your site does not write summaries, or you experience any discrepancies with the results, you will need to manually edit the results via the Reports > Tournament > Tournaments > right-click > edit.

You may need to request and import any/all of your old tournament histories and import those to HM2. By default Stars do not write the tourney summaries to your hard drive, so please enable the option in the PokerStars client and be sure that HM2 has added the folder to your Auto Import Folder Configuration.
http://hm2faq.holdemmanager.com/questions/642/Poker+Stars+Setup

Email support@[yourpokersite].com and ask for ALL your old Hand Histories and Tournament Histories/Summaries.

They will send you an email with links to zip files of your hand histories. Download all the zip files. Right-Click > Extract the contents of each zip file to a new folder. HM > Import From Folder for all of the unzipped hands.

The tournament summaries may be attached to the email as .htm files. Download the attachments. HM > Import File(s) for all of those files. It will probably ask you to search/select your Pokerstars screen name. If the files are sent as .html you will need to rename them (Right-Click > Rename) from .html to .htm extensions.
Example of correct file:
http://img843.imageshack.us/img843/3553/starshtmlfile2.gif

http://faq.holdemmanager.com/questions/117/Import+Emailed+Hand+Histories+

If you continue to have problems, please zip and email the problem hand histories. All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).

[devourer]

I use hem1....

[fozzy71]

I use hem1....

The steps are basically the same. Are you still having HUD problems as well as results issues?

HUD:

This is usually because the Use For tab is improperly configured for one or more of your HUD layouts and/or you are not selecting the proper HUD from the Choose Configuration: drop-down menu. The Default HUD should be set to a site you never play, and make sure none of the other layouts have conflicting rules. Any time HM isn't sure which HUD to use, it will revert to the Default HUD (even if it is set to a site you never play).

http://faq.holdemmanager.com/questions/205/Use+For+-+Tab+3



Results:

You need to request and import any/all your tournament histories and import those to HM. Stars did not write the tourney summaries to your hard drive in the past, like FTP did. They recently added this feature, so please enable the option in the PokerStars client and add the folder to your Auto Import Folder Configuration.

http://faq.holdemmanager.com/questions/441/Poker+Stars+Tournament+Summary+Setup

Email support@pokerstars.com and ask for ALL your old Hand Histories and Tournament Histories/Summaries.

They will send you an email with links to zip files of your hand histories. Download all the zip files. Right-Click > Extract the contents of each zip file to a new folder. HM > Import From Folder for all of the unzipped hands.

The tournament summaries should be attached to the email as .htm files. Download the attachments. HM > Import File(s) for all of those files. It will probably ask you to search/select your Pokerstars screen name. If the files are sent as .html you will need to rename them (Right-Click > Rename) from .html to .htm extensions.

http://faq.holdemmanager.com/questions/117/Import+Emailed+Hand+Histories+

[devourer]

HUD:

This is usually because the Use For tab is improperly configured for one or more of your HUD layouts and/or you are not selecting the proper HUD from the Choose Configuration: drop-down menu. The Default HUD should be set to a site you never play, and make sure none of the other layouts have conflicting rules. Any time HM isn't sure which HUD to use, it will revert to the Default HUD (even if it is set to a site you never play).

Thank you very much, this works.:cool:

[udbrky]

Thank you for letting us know this is resolved.

Good luck at the tables,

Please let us know if we can help with anything else.