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ho de
02-02-2011, 02:59 PM
Hi,
My hud is not showing on the merge network despite several attempts to get it working. I have followed the steps in the quick start guides, so all basic issues are okay. The hands are importing properly, however the tables don't show up in the table manager...

Other info:
- HM version 1.11.05e
- windows vista
- hud does show up in the replayer (and on full tilt)

How do I get HM to automatically detect the tables and display the hud?
Your help will be appreciated.

netsrak
02-02-2011, 03:31 PM
* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

ho de
02-02-2011, 04:20 PM
* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)
I have done as you said in the first point, but unfortunately it didn't work.

1. What version of Holdem Manager are you using?

-1.11.05e

2. What poker site are you playing on and does the problem occur on more than one site?

-I play on full tilt and on merge and now I see that on both sites the hud does not work.

3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)

-Rush NL hold'em and normal NL hold'em

4. Have you clicked on the Start Auto Import button?

-yes

5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.

-done

6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.

-done

7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.

-done

8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

-n/a

9. Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

-It did not work.

10. If you open the hand history files, are they written in English?

-yes

11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.

-see attachment

netsrak
02-03-2011, 05:04 AM
Do you have special characters in the name of your archive folder (E:\Archief HH's)? I'm not sure but this may cause problems. You should use a folder name with standard characters.

1) Close Holdemanager
2) Delete exenames.txt in the Holdemmanager Installation folder
3) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

Try the table finder again - FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

ho de
02-03-2011, 07:05 AM
Before, I didn't have problems although my archive folder had the same name. Anyway, I changed it and then I deleted the textfile. And now everything is working fine. Thanks a lot!