PDA

View Full Version : HUD and HH's vs Redbet BOSS



Johnysek
02-02-2011, 07:29 AM
Hi,
I see table in Table manager but hud is not running on tables.
I cant find folder with HH
in "C:\Users\John\AppData\Local\Boss Media\Redbet Poker\history\xxxxx" arent any HH files.
And in program files too.
And autodetect find always only "C:\Users\John\AppData\Local\Boss Media\....."

netsrak
02-02-2011, 03:19 PM
Are you playing real money?

* Please try updating to the latest version 1.11.05e http://www.holdemmanager.com/Downloads/HmUpdate.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

Johnysek
02-02-2011, 03:39 PM
What version of Holdem Manager are you using?
1.11.05e
What poker site are you playing on and does the problem occur on more than one site?
redbet - Boss media, on pokerstars and ongame is all running normally
Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
NLH SnGs
Have you clicked on the Start Auto Import button?
:D Yes
Often times, it is one setting or option that's not correct in your poker client.
eh? HH is not in autodetected folder.
Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
...
Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
Hands arent importing

netsrak
02-03-2011, 04:49 AM
As long as the pokerclient writes no handhistory files there is not much we can do.

Did you check the Boss FAQ? FAQ - Hold'em Manager Poker Tracking Software :: Boss Media Setup (http://faq.holdemmanager.com/questions/326/Boss+Media+Setup)

Please try to start the Boss client as administrator.

Johnysek
02-03-2011, 01:15 PM
ok redbet is now importing hand history but HUD is not still running

Patvs
02-03-2011, 07:59 PM
Update to http://www.holdemmanager.com/Downloads/Hm_1.11.06-1.exe
Try to force the HUD on the table using TableFinder: FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD)