HEM cant find hero name

[wally12BE]

hi , i have a problem with getting the HUD on pokerstars
handhistory is saved on my computer and added to the import list on HEM.
HEM just cant find my hero name i am using on pokerstars ( but did found the hero name i use on an other pokersite )
can you please help me out ?

GRTZ.

[netsrak]

* Please try updating to the latest version 1.11.05e http://www.holdemmanager.com/Downloads/HmUpdate.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

[wally12BE]

ok its working now , had to set save handhistory in english