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pverm
07-03-2013, 08:31 AM
Importing is working, but HUD doesn`t show in qualifier.

I can use Table finder manualy. I drag the red icon to the table, and then the HUD shows, but the stats are standing still.

Is there anybody who knows what to do?

udbrky
07-03-2013, 12:56 PM
Please update to this version:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_24Jun2013.exe

Please send us as individual files:

a hand history for the table
a screenshot of the table
a screenshot of the active sessions ribbon with your computer clock in view
and a screenshot of the table created by running Software | Catch22 (http://catch22.net/software/winspy)

For info on using winspy, see this: howtousewinspy - fozzy71's library (http://www.screencast.com/t/wLo1BcV7hc8v)

to support@holdemmanager.com

pverm
10-22-2013, 04:41 PM
Is there any new solutions of this problem?

udbrky
10-22-2013, 05:24 PM
Please respond to our email back asking for more information.

ziomekpl
11-02-2013, 08:00 PM
Have the same problem.. In HM1 and HM2

Patvs
11-02-2013, 11:09 PM
HM1 update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_10Oct2013.exe

Try using the TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD
If that doesn't resolve it, email us a handhistory file of such a game to support@holdemmanager.com