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redzill4
06-28-2013, 03:07 PM
TN2 doesn't display the options box. I've recently had to redo the settings to get it working again. Now it has done it again. Furhermore, FT will lock up and not always click buttons (disasterous) in the middle of a session when table ninja stops working. It ends up taking a restart to get Full Tilt to start working properly again.

Sarek
06-28-2013, 04:03 PM
For "does not display" - please exaplain more detailed. If possible - with screenshot.
For freeze with FTP:
Please reproduce issue, then go to TableNinja 2 > Setup and click the "Send logs to TableNinja" button.
Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed.
See instructions How to make screenhot? Taking screenshots is fast and free. No software to download (http://www.iopus.com/guides/screenshot.htm)
Please send the screenshot even if you don't have a HUD or custom table theme.

And when sending please add a note in email: for ticket HM-7091. We do not have enough information for that freeze. Is reported by several customers but rare.

redzill4
06-28-2013, 04:46 PM
well for one i can't alt tab to the table ninja screen it won't maximize i can't click to maximize either. it's almost as if it isn't even running except for the bet scripts and bb up thing. i can't change any settings on it. i can't even access any options.

Sarek
06-29-2013, 12:40 AM
As first thing please do all from 1st post here
http://forums.holdemmanager.com/table-ninja-2/412141-tn2-troubleshooting-faq.html

redzill4
06-29-2013, 02:42 PM
it just happened for the first time with pokerstars.

Sarek
06-30-2013, 03:34 AM
Please update to the biuld 2.1.47
http://www.holdemmanager.com/Downloads/TNv2Setup2.1.47.msi

and see if problem persists.

redzill4
07-01-2013, 12:26 AM
still having problems, have to ctrl alt delete hit task manager to get it back.

Sarek
07-01-2013, 05:01 AM
Log says you are using Comodo.
Try to uninstall it and see what will be.
Simple disabling is not enough.